DIRECT CARRY · SAMPLE REPORT
Delivery completion report
Example reference: DC-SAMPLE-001
Job overview
- Service
- Dedicated hand-carry delivery
- Example delivery date
- Collection
- Central London, UK
Client name and exact address omitted - Delivery
- Central Paris, France
Recipient name and exact address omitted - Shipment
- One sealed document envelope
Document contents omitted - Agreed delivery deadline
- 15:00 Paris time
14:00 UK time
Example date: UK times are BST (UTC+1); Paris times are CEST (UTC+2).
Collection to handover
All timeline times below are UK time on the example delivery date.
Collection completed
Courier collected the document envelope from the agreed collection contact. Collection confirmation was shared with the customer.
Journey update
The customer received an update confirming that the delivery was progressing towards Paris, with the latest expected handover time.
Final approach
The courier was on the way to the delivery address. The support team confirmed the handover arrangements with the recipient.
Final handover completed
The envelope was handed to the agreed recipient at 14:15 Paris time, before the example deadline. Completion was communicated to the customer.
Completion confirmation
- Handover outcome
- Delivered to the agreed recipient
- Recipient record
- Name omitted from this public sample
- Recorded handover time
- 14:15 Paris time / 13:15 UK time
- Customer notified
- Completion confirmation sent after handover
The recipient and handover details recorded for an actual job reflect the agreed delivery arrangements and the information available.
Tracking, communication and support
Journey visibility
Live tracking was available for the example delivery, supported by collection, journey and handover updates. This report summarises the key events.
Issues and resolution
No disruption or complaint is included in this example. Where relevant, a completion report can summarise an issue, the action taken by the support team and its outcome.