A fast start
We aim to reply within 10 minutes. We are based in EC1. We can usually collect from anywhere in central London within 30–45 minutes. We confirm timing for your address and ready time.
DIRECT CARRY · CONTACT
Start your delivery enquiry
We’ll guide you through a few short steps. We are based in EC1 and can usually collect from central London within 30–45 minutes.
Already booked?
For an existing delivery, track your delivery or speak to support.
Personal service. From the first call.
Request your delivery quote
Send your journey and shipment details. We’ll confirm the practical route and final quote before you book.
0208 064 2664
info@directcarry.co.uk
Help and contact details
Need help with an existing delivery? Our dedicated support team is available 24/7 to help with potential delays, customer complaints and courier backup. Call 0208 064 2664 or email info@directcarry.co.uk with your job reference.
Before you send your enquiry
Include the item, collection location, destination, when it will be ready and the latest time the recipient can accept it. If you do not know the exact weight, measurements or delivery address yet, tell us what you do know.
Use the dispatch checklist →Tracking, insurance and delivery support
Your delivery, fully supported
From your first enquiry to your final report.
A dedicated courier, backed by a support team available 24/7. Clear communication and practical help at every stage.
Live tracking
Follow collection, travel and handover updates in your tracker, with location when your courier shares it.
Insurance available
Ask for insurance when you enquire. We confirm the available cover, relevant terms and cost for your shipment before booking.
Online booking & card payments
Request a quote online with your delivery details. We confirm the route and final price before you book. Card payments are accepted.
In-depth completion reports
Receive an in-depth report once your job is completed, giving you a clear record of the delivery.
Dedicated support, 24/7
Our dedicated support team is available 24/7 to help manage potential delays, handle customer complaints and provide backup to your courier throughout the job.
How booking and payment work
BEFORE YOU BOOK
A clear plan before you commit.
Your delivery and price
We confirm the collection, recipient, delivery timing and total price in writing. Your quote explains what is included and any extra costs that need agreement.
Payment and confirmation
Card payments are accepted. New customers pay in full before we commit to travel. Your booking is confirmed when we accept it in writing. An enquiry or initial route estimate does not reserve transport.
Insurance and disruption
Insurance is available, with cover and cost confirmed for your shipment before booking. Our dedicated support team is available 24/7 to help manage potential delays, keep you informed and provide backup to your courier.
Read a customer review
Selected customer review excerpts. Use the Trustpilot links to read the full reviews.
Speak to Direct Carry about your delivery
We arrange personal delivery of urgent documents and eligible small items from London and elsewhere in the UK. Send the collection location, destination, item and deadline so we can assess the journey and confirm a quote.
020 8064 2664 · info@directcarry.co.uk
What to prepare before booking · See an example completion report · Booking terms and business details